Last updated: 1 October 2025
This Cookie Policy explains how Digilink Software Group FZCO (“Digilink”, “we”, “us”) uses cookies and similar technologies on digilinksg.com (the “Site”). It should be read with our Privacy Policy.
1) What are cookies?
Cookies are small text files placed on your device to make websites work or work more efficiently and to provide reporting information. “Cookies” also include similar technologies such as pixels, tags, SDKs, local storage, and device identifiers.
2) Who sets cookies
First-party cookies are set by Digilink.
Third-party cookies are set by providers whose services we use (e.g., analytics, advertising, social media, payment and security tools).
3) How we use cookies (categories)
We group cookies into these categories:
Strictly Necessary – Required for core site functions (security, load balancing, consent storage, form submission). These cannot be switched off.
Performance & Analytics – Help us understand site usage (page views, traffic sources) to improve performance.
Functionality – Remember choices (language, region) and enhance features such as chat or embedded media.
Advertising & Marketing – Measure ad effectiveness and deliver more relevant ads across platforms (e.g., Meta, Google, TikTok, Snapchat).
Social Media – Enable sharing and interactions with social networks.
Security & Fraud Prevention – Detect abuse, protect accounts and transactions.
4) Examples of cookies we may use
(Exact names and lifespans can vary by provider updates.)
Category | Cookie (example) | Provider | Purpose | Typical duration |
---|---|---|---|---|
Strictly Necessary |
| Digilink | Stores consent choices | 12 months |
Strictly Necessary |
| Security/CDN | Bot mitigation / load balancing | 30 mins–1 day |
Performance |
| Google Analytics | Site analytics & usage stats | 24 hrs–13 months |
Performance |
| Microsoft Clarity | UX analytics & session replay | 1 day–13 months |
Advertising |
| Meta | Ad attribution/retargeting | 90 days |
Advertising |
| Google Ads | Conversion tracking | 3 months |
Advertising |
| TikTok | Ad performance & audiences | 13 months |
Advertising |
| Snapchat | Conversions & audiences | up to 13 months |
Functionality |
| Chat/Support | Remember user/chat state | Session–12 months |
5) Your choices and consent
When you first visit the Site, you’ll see a cookie banner allowing you to Accept All, Reject Non-Essential, or Manage Preferences. You can change your choices at any time via Cookie Settings (link in the footer or banner).
Opting out of non-essential cookies may affect some features but the Site will still function.
If you clear cookies in your browser, your preferences may reset and the banner may reappear.
6) Browser & device controls
Most browsers allow you to block or delete cookies, enable “Do Not Track,” and control permissions for third-party cookies. Mobile OS settings may also limit ad tracking. See your browser/device help pages for instructions.
7) Third-party cookies & transfers
Third-party providers may process data in other countries. We require appropriate safeguards consistent with UAE PDPL, and where applicable DIFC DP Law and EU/UK GDPR, to protect your information when it’s transferred internationally. Each provider’s own privacy/cookie terms also apply.
8) Do we use pixels/SDKs?
Yes. We may use pixels/SDKs from advertising and analytics partners (e.g., Meta, Google, TikTok, Snapchat) for measurement, optimization, and audience building. These technologies can recognize your device across websites/apps.
9) Cookie retention
Cookie lifespans depend on their purpose:
Session cookies: deleted when you close your browser.
Persistent cookies: remain until they expire or you delete them (typically 1 day to 13 months; strictly necessary consent cookies may last up to 24 months).
10) Updates to this policy
We may update this Cookie Policy to reflect changes to technologies, law, or our services. The “Last updated” date shows the latest version. Significant changes will be communicated via the Site or, where appropriate, by email.
11) Contact us
For questions about this Cookie Policy or your preferences:
Digilink Software Group FZCO
DSO-IFZA, Dubai Silicon Oasis, Dubai, United Arab Emirates