Cookie Policy

Cookie Policy

Last updated: 1 October 2025

This Cookie Policy explains how Digilink Software Group FZCO (“Digilink”, “we”, “us”) uses cookies and similar technologies on digilinksg.com (the “Site”). It should be read with our Privacy Policy.

1) What are cookies?

Cookies are small text files placed on your device to make websites work or work more efficiently and to provide reporting information. “Cookies” also include similar technologies such as pixels, tags, SDKs, local storage, and device identifiers.

2) Who sets cookies

  • First-party cookies are set by Digilink.

  • Third-party cookies are set by providers whose services we use (e.g., analytics, advertising, social media, payment and security tools).

3) How we use cookies (categories)

We group cookies into these categories:

  1. Strictly Necessary – Required for core site functions (security, load balancing, consent storage, form submission). These cannot be switched off.

  2. Performance & Analytics – Help us understand site usage (page views, traffic sources) to improve performance.

  3. Functionality – Remember choices (language, region) and enhance features such as chat or embedded media.

  4. Advertising & Marketing – Measure ad effectiveness and deliver more relevant ads across platforms (e.g., Meta, Google, TikTok, Snapchat).

  5. Social Media – Enable sharing and interactions with social networks.

  6. Security & Fraud Prevention – Detect abuse, protect accounts and transactions.

4) Examples of cookies we may use

(Exact names and lifespans can vary by provider updates.)

Category

Cookie (example)

Provider

Purpose

Typical duration

Strictly Necessary

cookieconsent_status

Digilink

Stores consent choices

12 months

Strictly Necessary

__cf_bm / *_lb

Security/CDN

Bot mitigation / load balancing

30 mins–1 day

Performance

_ga, _ga_*, _gid

Google Analytics

Site analytics & usage stats

24 hrs–13 months

Performance

_clck, _clsk

Microsoft Clarity

UX analytics & session replay

1 day–13 months

Advertising

_fbp

Meta

Ad attribution/retargeting

90 days

Advertising

_gcl_au

Google Ads

Conversion tracking

3 months

Advertising

_ttp, _ttcid

TikTok

Ad performance & audiences

13 months

Advertising

sc_* / snap*

Snapchat

Conversions & audiences

up to 13 months

Functionality

intercom-* / chat_*

Chat/Support

Remember user/chat state

Session–12 months

5) Your choices and consent

When you first visit the Site, you’ll see a cookie banner allowing you to Accept All, Reject Non-Essential, or Manage Preferences. You can change your choices at any time via Cookie Settings (link in the footer or banner).

  • Opting out of non-essential cookies may affect some features but the Site will still function.

  • If you clear cookies in your browser, your preferences may reset and the banner may reappear.

6) Browser & device controls

Most browsers allow you to block or delete cookies, enable “Do Not Track,” and control permissions for third-party cookies. Mobile OS settings may also limit ad tracking. See your browser/device help pages for instructions.

7) Third-party cookies & transfers

Third-party providers may process data in other countries. We require appropriate safeguards consistent with UAE PDPL, and where applicable DIFC DP Law and EU/UK GDPR, to protect your information when it’s transferred internationally. Each provider’s own privacy/cookie terms also apply.

8) Do we use pixels/SDKs?

Yes. We may use pixels/SDKs from advertising and analytics partners (e.g., Meta, Google, TikTok, Snapchat) for measurement, optimization, and audience building. These technologies can recognize your device across websites/apps.

9) Cookie retention

Cookie lifespans depend on their purpose:

  • Session cookies: deleted when you close your browser.

  • Persistent cookies: remain until they expire or you delete them (typically 1 day to 13 months; strictly necessary consent cookies may last up to 24 months).

10) Updates to this policy

We may update this Cookie Policy to reflect changes to technologies, law, or our services. The “Last updated” date shows the latest version. Significant changes will be communicated via the Site or, where appropriate, by email.

11) Contact us

For questions about this Cookie Policy or your preferences:
Digilink Software Group FZCO
DSO-IFZA, Dubai Silicon Oasis, Dubai, United Arab Emirates